What is your return policy?
Returns are accepted within 10 days of receipt. Customer is responsible for return shipping charges. Product must be returned in its original form. Once we receive your return, we'll credit you the cost of the original item minus the shipping costs.
Where do I send returns?
Snavely International
Attn: In & Out Home Products
1251 New Windsor Rd.
Westminster, MD 21158
Pallet, case, and multiple piece quantity orders MUST be returned in FULL to qualify for refund.
Be advised if the item(s) being returned are opened or used, they must come back in the original retail packaging with all parts included. We do NOT accept partial returns, thus make sure the product is complete: including retail box in good condition and all booklets and instructions. Please do NOT write on the product or deface any part of the item, as the return will not be accepted. Products which cannot be returned in the whole original condition can NOT be returned.